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Returns policy

Lucinda Ellery offers a 14 day refund policy on all products purchased online providing that proof of purchase is supplied. Postage and packaging is non-refundable. We are unable to offer a refund or exchange on used items, unless the product is damaged or faulty. Please contact us on the number below if you have any queries regarding our refund and exchange policy. 0208 741 8224



 

Our practices are operated under the Hair Loss Management Academy's guidelines - www.hmauk.org

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