Client Feedback

We would like to thank all our clients who have recently participated in our client survey. Your feedback has been invaluable to us as an organisation.

It is important to us at Lucinda Ellery Consultancy that each client is happy with the service we offer. We appreciate all your compliments and we take on board all the constructive feedback received.

Model Register

To those clients who have registered their interest in participating in press articles, thank you! Miriam will contact you if a suitable publication arises. If you do wish to participate in a press feature for Lucinda Ellery Consultancy, please email your personal details to

This will need to include your date of birth, occupation and reason for the change in your hair. A credit will be applied to your account if your article is published.

Vivienne Tremain

Vivienne Tremain a client of Lucinda Ellery Consultancy, a Property Manager and DIY diva, recently featured in 10 Years Younger on Channel 4 on the 17th of June 2008. Vivienne received a radical makeover, allowing the clock to turn back several years.

As part of Vivienne’s makeover, the Intralace System™ and new Intralace hair line was fitted to aid her condition of hair thinning. We would like to thank and congratulate Vivienne on her participation in such a fantastic and inspirational show!

Client Care

We do our very best to ensure that each of our clients are happy with the services at Lucinda Ellery and that you are confident about looking after your hair. There are always Managers or Supervisors on hand to speak to you during your appointment. If however, you prefer to talk in the privacy of your own home, please do not hesitate to contact Miriam Afford our Client Liaison Manager on 0208 741 8224. Miriam Afford is available from Tuesday to Friday between 1pm and 6pm.

Health Space

We are still in the process of trialling a number of services and look forward to announcing an official launch date soon. We would like to thank clients for their valuable feedback on what services they would be interested in receiving. Upon the feedback received, Lucinda Ellery Consultancy is pleased to advise that we will definitely be providing the following services; Botox, Restylane, Cosmetic Tattooing, Eye Lash Extensions, Facial Treatments, Acrylic or Gel nails, Manicures, Pedicures and Massage. If you register your interest at reception we will contact you by telephone to advise you when the beauty treatment is available.

Personal Details

We are currently updating all our clients personal contact details on our internal systems. Please take some time when you are at Reception to check that we have all your current personal details.

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